Services We Offer
ISP Kenya integrates with Mikrotik, M-Pesa & Bulk SMS. Improve your efficiency with our automated disconnections, reconnections and SMS reminders.
Our Services
Billing and Invoicing
Automated billing and invoicing functionality, allowing you to generate invoices, track payments, manage billing cycles for your clients with ease.
Service Automation
Automate processes, including connect/disconnect customers, sending SMS notifications and alerts, and handling recurring payments, and router backups.
Real Time and Data
Real-Time User Bandwidth Usage Informative Graphs. Monitor & Manage Live Online Users. Support User Data Usage & Up-time. Keep track of your routers, and other hardware assets associated with customer accounts
Reporting and Analytics
Provide comprehensive reporting and analytics tools to generate insights into revenue, customer trends, service performance, and other key metrics. This information helps in making data-driven decisions and optimizing business operations.
Support Ticketing System
Integrate a ticketing system to efficiently handle customer support requests, track issues, assign priorities, and communicate with customers to resolve problems related to billing or services.
Customer Self-Service Portal
Offer a self-service portal where customers can access and manage their accounts, view billing history, make payments, request support, upgrade or downgrade plans, and track their usage in real-time.
